Thoughts from Behind The Head Phones
Every Indian dreads to call the service centre and avoids till the time it becomes absolutely necessary! The endless waiting on the line, complicated...
Using Customer Service To Hack International Growth
In theory, the Internet has no limitations and no boundaries. Amazon.com, although a US-based company, in now just as popular in places like Dubai...
E-Commerce Myth: Customer Service Is Not As Important Online
Many retail stores treat customer service as an afterthought, and it shows. The average conversion rate for e-commerce sites is just 3.2 percent. This...