There is plenty of paperwork to be done at any dental office. Each new patient needs to complete paperwork with their personal information and history. They also need to provide emergency contact information and insurance details. A file has to be kept for each patient, and that can take up lots of space. Using technology to stay on top of all that paperwork—not to mention all your other tasks—is a worthwhile investment.
Efficiency Matters
Scheduling and working with insurance companies are a big part of any dental practice. These areas need to operate very efficiently. Patients want to be able to get in quickly at a time that fits their own personal schedule. They also don’t want to be left in the waiting room for long periods of time because the office is running behind.
Billing issues have to be taken care of efficiently in any dental office. It doesn’t matter if it is a self-pay, insurance billing, or another type of agency paying for the costs. Without the funds coming in, the business can suffer due to a lack of cash flow. All of the elements of the office can go smoothly with dental management software in place.
Patient Management
Software makes it simple to manage patient accounts. Information can be stored electronically. This information can be shared with their consent with other specialists and dental offices. This can reduce the time it takes for them to get such issues taken care of. If they are referred to a specialist for further dental care, those records can be sent electronically so they can be reviewed prior to the patient’s visit to that office.
Electronic records eliminate the need to store a large volume of paper records for each patient. It also reduces the risk of confidentiality breaches, as there is a record of each person who logs in and sees the records for a given patient. It can eliminate the risk of records being lost, too.
Customisation
Look for a program that allows you to customise the features it offers. This ensures the methods you have in place for your dental office can continue to be used. Being able to speed up the time it takes to complete paperwork and other procedures in the office means that time can be allocated for something else.
Consider seeing demos of such software before you buy it. This allows you to see what it can do and how easy it is to navigate. Don’t be in a rush to buy a program and then discover the software has bugs, or is very complex to use.
Reports based on various types of information for the dental office can be useful. They can help you to manage patient schedules and to consider your marketing strategies. Reports can also be used to remind patients of timeframes for their next cleanings and other procedures. Such information can keep your patients happy and help make sure your calendar doesn’t have open appointment slots you struggle to fill.